Webster, Wisconsin 54893  ·  Burnett County and the lakes region Free 30-minute audit — no obligation, no sales script
UptimeNorth Computer repair & managed IT Direct line (612) 978-2029

Services

Three things, done properly.


I would rather do three things well than list twenty. Everything below is work I do myself — there is no team behind me, no subcontractor, and nothing gets handed off.

I

Computer repair


Common jobs

  • Machine has gotten slow
  • Drive failed, lost data
  • Virus or scam cleanup
  • Will not turn on or boot
  • Printer will not print

Also

  • New computer set up, data moved from your old one
  • Emails aren't coming in
  • Photos rescued off old phones
  • Windows, macOS and Linux
  • Second opinion on someone else's quote

What it costs

  • DiagnosisFree
  • Remote repair$95 an hour
  • On-site visit$135 an hour
  • PartsCost + 10%

You get a flat quote before I start. If it changes, I call you first.

II

Home & cabin care


What is covered

  • Remote support, up to 3 calls a month
  • Backups set up and tested
  • Updates and patching
  • Wi-fi coverage and speed
  • Every device in the household

Built for

  • People working remotely from the lake
  • Second homes sitting empty half the year
  • Households nobody wants to be tech support for
  • Parents and grandparents who deserve a real number to call

What it costs

  • Per household$39/mo
  • Setup feeNone
  • ContractNone

Seasonal cabins can pause for the months the place is shut. Tell me the dates.

Need more than three calls in a month, or want everything looked at in person, one time? The in-home comprehensive audit is $300 flat: a full walkthrough of every device, the network and the backups, done on site.

III

Rental property tech


What is covered

  • Guest wi-fi, monitored year round
  • Smart locks and access codes
  • Cameras and sensors in permitted areas
  • Turnover check between bookings
  • Thermostats and water sensors

Built for

  • Short-term rentals on the lakes
  • Owners who live somewhere else
  • Cleaners who need the code to work at 10am
  • Anyone who has had a one-star review about the wi-fi

What it costs

  • Per property$79/mo
  • New device installQuoted
  • HardwareCost + 10%

I do not put cameras anywhere a guest would object to, and I will say so if you ask me to.

Remote first

Most of this never needs a van

Roughly nine problems in ten get fixed remotely. That is not a shortcut — it is faster for you, cheaper than a call-out, and you do not have to unplug anything and carry it into a shop. When it genuinely needs hands on the machine, I drive out.

See what the plans cover

What a remote session looks like

  • 1I send you a link. You click it. Nothing installs permanently.
  • 2You see your own screen the entire time, and the mouse moving.
  • 3You can take control back or close the window at any point.
  • 4When it ends, my access ends with it.

I never ask for your banking passwords, and I will never call you first claiming your computer has a virus. Anyone who does that is running a scam.

Start here

Start with the free audit

Thirty minutes, remote, no charge. I look at what you have, tell you what is actually wrong with it, and put it in writing. If nothing needs doing, I will tell you that too.